Privacy Policy
PRIME-X- LIMITED • Effective Date: 10th March 2026
PRIME-X- LIMITED (“PRIME-X”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of users who access our platform and services through primexafrica.com and related applications.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When users create an account or use our services, we may collect:
- Full name
- Email address
- Phone number
- Residential address
- Date of birth
- Government-issued identification
- Selfie or biometric verification for identity checks
Financial Information
- Cryptocurrency wallet addresses
- Transaction history
- Virtual card usage data
- Payment information related to bill payments or other services
Technical Information
We may automatically collect:
- IP address
- Device information
- Browser type
- Usage data
- Cookies and tracking data
2. How We Use Your Information
PRIME-X- LIMITED uses collected information to:
- Provide and operate our services
- Verify user identity (KYC/AML compliance)
- Process transactions and payments
- Enable crypto-to-Naira conversion
- Facilitate virtual card services
- Improve platform performance
- Prevent fraud, financial crime, and abuse
- Communicate important updates
3. Sharing of Information
We may share user information with:
- Payment processors
- Identity verification providers
- Regulatory authorities when required by law
- Fraud prevention and security partners
We do not sell personal information to third parties.
4. Data Security
We implement industry-standard security measures including:
- Encryption
- Secure servers
- Access controls
- Transaction monitoring
However, no system is completely secure, and users are responsible for protecting their login credentials.
5. Data Retention
We retain personal and transaction data for as long as necessary to:
- Provide services
- Meet legal and regulatory requirements
- Resolve disputes
- Prevent fraud
6. User Rights
Users may have the right to:
- Access their personal information
- Correct inaccurate data
- Request deletion of personal data where permitted by law
- Withdraw consent for certain data processing
Requests can be made by contacting our support team.
7. Cookies
Our website may use cookies to improve user experience, analyze traffic, and personalize services.
Users may disable cookies through browser settings.
8. Changes to this Policy
PRIME-X- LIMITED may update this Privacy Policy from time to time. Updated versions will be posted on our website.
9. Contact
For privacy inquiries, contact:
- Email: support@primexafrica.com
- Company: PRIME-X- LIMITED
© 2025 Primex Africa Ltd. Copyright and rights reserved